SecWarn Support Center
We're here to help with setup, billing, false positive reviews, and threat submissions.
Need direct assistance?
Our support team aims to respond within 24 hours on business days.
If You Have Lost Money to a Scam
Contact your bank or payment provider immediately. Request an immediate freeze on the transaction or debit card/UPI mandate. SecWarn is an informational detection tool and cannot reverse bank transfers or recover funds.
Then file an official report with law enforcement cyber fraud portals:
- India Cybercrime Reporting Portal: cybercrime.gov.in or call 1930
Report a Missed Scam
Encountered a new phishing format or scam indicator that SecWarn didn't flag? Forward the link, UPI ID, or message excerpt to support@secwarn.app.
Report a False Positive
If a safe official link or app was marked suspicious, let us know and our threat review team will investigate and update rule heuristics promptly.
Subscription & Billing
Need help with Google Play billing, Pro entitlement restoration, or Family group setup? We're available to assist.
Data & Account Questions
Questions about our privacy architecture, on-device analysis, or data deletion requests? Contact our data protection officer at support@secwarn.app.